Shipping policy

Thank you for choosing Campshade! We are dedicated to delivering your outdoor gear safely and efficiently so you can gear up for your next adventure. Below are the terms and conditions that constitute our Shipping Policy.

1. Free Shipping to the United States

We are pleased to offer FREE standard shipping on all orders shipped to the United States. No minimum purchase or coupon code is required.

2. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
Please note: During peak seasons (such as Black Friday, Cyber Monday, or major holidays) or due to extreme weather conditions affecting outdoor logistics, processing times may be slightly extended. We appreciate your patience.

3. Shipping & Delivery Estimates

We partner with reliable international and domestic carriers to ensure secure delivery.

Estimated Delivery Time: 5-10 business days for standard delivery across the continental United States.
Delivery delays can occasionally occur due to customs clearance, carrier delays, or remote destination routing.

4. Shipment Confirmation & Order Tracking

Once your order has been handed over to the carrier, you will receive a Shipment Confirmation email containing your tracking number(s).
The tracking number will become active and show updates within 24-48 hours.
You can track your package directly through our website or the carrier's official portal.

5. Customs, Duties, and Taxes

For international shipments entering the United States, orders below the de minimis threshold ($800 USD) are typically free from import duties under US customs regulations.
However, if any customs fees, duties, or local taxes are incurred during or after shipping, Campshade is not responsible. All fees imposed during or after shipping are the sole responsibility of the customer.

6. Damages & Incorrect Addresses

Incorrect Addresses: Campshade is not responsible for undelivered packages caused by incorrect or incomplete shipping addresses provided by the customer. Please double-check your shipping info at checkout. If a package is returned due to an invalid address, reshipping fees may apply.
Damaged Goods: If you receive your order damaged, please contact our support team immediately at [Insert Your Support Email]. Please save all packaging materials and damaged goods, and provide photos so we can file a claim with the carrier and arrange a replacement for you.